Hearing aids are comprised of tiny electrical components that may experience wear and tear over time. If this is the case, you’ll likely need to visit our office to have the problem assessed. Whether it’s simply due to aging or the units have been exposed to moisture, excessive wax, debris or physical damage, you’ll want us to evaluate the extent of repairs needed. No appointment is needed. You are welcome to stop by anytime during our walk-in hours from 10 am – 12 noon, Monday through Friday.
Common hearing aid issues
You may put your hearing aid in and find that there is no sound or that the hearing aid is weak. These things do happen, even when the hearing aids are properly cared for. If you should experience an issue that requires a repair, stop by our office so we can evaluate the hearing aids. We are equipped and trained to evaluate and diagnose broken hearing aids. Some minor hearing aid repairs can be done in our office setting in a short period of time; others may need to be sent to the manufacturer for repair. We can help determine what kind of a repair is necessary if you feel your hearing aid is not working properly. We will work as a liaison between you and the manufacturer should it require being sent away, to ensure you are up-to-date and know when you’ll be getting your devices back.
Hearing aid repairs
If you are a current patient and have hearing aids that were not fit in our office, we are happy to try to repair your hearing aids. We are able to service most major manufacturers of hearing aids and can advise you as to whether yours is a brand we service. Hearing aids come with a warranty when purchased new. If your warranty has expired, it is still possible to repair most hearing aids for a small fee depending on the extent of the repair and the age of the hearing aid. Depending on the age and manufacturer of the hearing aid, a 6 or 12-month warranty will be issued. In the event your hearing aid is severely damaged and unable to be repaired, our audiologists will work with you to determine what devices would be best for your current needs. We will provide you with details when you bring your hearing aid into the office.
Hearing aid maintenance
One easy way to keep your hearing aids in good working order is by properly caring for and maintaining the devices. This means cleaning them daily with a dry cloth, replacing any non-custom pieces and filters regularly, and examining them periodically for any scratches, cracks or damages. Remember to talk with your audiologist if you discover any kind of malfunction or damage to your device.